Psychology Tzur nstink, shitak khosink. Let’s sit crooked, but talk straight. I like this Armenian proverb. It appeals to me because it proposes the reverse of what normally happens in Read More » 26 March 2021 No Comments
Client management The Working Alliance (aka) the 60-Second Relationship Check. This is from the world of psychotherapy, but you don’t need to be a psychotherapist to use this with your Read More » 24 March 2021 No Comments
Client management Email The Everyday Opportunity to Miscommunicate With Your Colleagues and Clients I struggled for an hour writing an email yesterday. Although the result wasn’t as eloquent Read More » 18 March 2021 No Comments