THE BUSINESS BOOK AWARDS 2022
Delighted to be announcing that my book ‘Connecting with Clients’ has been shortlisted in the Business Book of the Year Awards for 2022. Thank you to all that have read and reviewed my book to date and to my publishers Harriman House who made it possible. Here is the link to see the complete shortlist.
| 25 March 2022
How to Listen to Customers
Read Paul Cowan’s article for Selling Power. Paul provides three helpful ways to ensure sales teams are being really attentive listeners to help seal a deal.
| 30 October 2021
NOW’S THE TIME TO INVEST IN RELATIONSHIPS
Read Paul Cowan’s article for “Business Vision Summer 2021”
on pages 63-64, where he talks about the importance of reviewing ‘psychological contracts’ as we return to our offices and more normal business routines.
| 06 September 2021
Marketing Starter For Ten Podcast: author Paul Cowan on how to connect with clients
In the latest Marketing Society ‘starter for ten’ talks, we hear from the Founding Partner at The Client Relationship Consultancy and author of the book Connecting With Clients, Paul Cowan, who shares one of the key themes from the book. | 23/08/2021
SHOT BY BOTH SIDES PODCAST
‘In season two of SBBS Radio, Eaon chats with former agency suit, agency owner, and then co-founder the Client Relationship Consultancy Paul Cowan. They mostly talk about Paul’s fantastic new book ‘Connecting With Clients’, a must-read for anyone in an agency and probably on the client-side too’. | 07/08/2021
EFFECTIVE LISTENING: BUILDING CLIENT RELATIONSHIPS THAT LAST
In this written piece, Paul Cowan continues the effective listening theme to understand how to build on mutually rewarding client relationships. | 20 August 2021
EFFECTIVE LISTENING : BUILDING CLIENT RELATIONSHIPS THAT LAST
In this interview, Paul Cowan explains how to break down the barriers to effective listening | 20 July 2021
HOW TO DEVELOP EMOTIONAL INTELLIGENCE FOR SUCCESSFUL LEADERSHIP
In this written article Paul Cowan looks at the foundation of successful leadership: emotional intelligence and the ability to empathise the emotions of others whilst managing your own | 29 July 2021
NAVIGATING THE MURKY WORLD OF CLIENT RELATIONSHIPS
Paul Cowan talks to Australia’s online advertising and marketing media forum B&T | 02 July 2021
WHY WE CAN’T HEAR OUR CLIENTS
In an interview with online industry from Businessing, Paul Cowan tells of 3 ways to fix the problem before it’d too late | 11 June 2021
CLIENT EXPECTATIONS HAVE NEVER BEEN HIGHER
Mumbrella Podcast | 29 June 2021
REPITCHING YOUR MEDIA ACCOUNT? THINK LIKE A DOCTOR Advises Paul Cowan
Mediatel News Article | 30 June 2021
LUX & TECH CLIENT RELATIONSHIP PODCAST
EP. #38: CLIENT RELATIONSHIP Lux & Tech Podcast with Carlo Pignataro | 03 June 2021
PAUL COWAN RETURNS TO TALK TO BV-TV ABOUT GOOD AND BAD CUSTOMER RELATIONSHIPS
BV-TV’s Malcolm Gallagher talks to Paul about more areas of his new book ‘Connecting with Clients’ | 03 June 2021
FORWARD THINKING : WHY FEEDFORWARD BEATS FEEDBACK. 'The drum' opinion piece
Feedback is such an everyday part of working life, we can often forget to examine the way we structure, provide and procure it. But honest feedback is an essential part of any good relationship. | 02 June 2021
KEEP CLIENTS HAPPY : EXPERT TIPS AND ADVICE FROM PAUL COWAN
Watch Paul Cowan’s interview with ‘Deliberate Directions’ on how to develop your team and grow your business | 31 May 2021
WHY AGENCIES GET HIRED FOR THE WORK AND FIRED FOR THE RELATIONSHIP
Read Paul’s opinion piece for AdNews | 3 June 2021
TOMORROW’S CLIENT RELATIONSHIPS WEBINAR
What every agency needs to know about success in the future.
Whatever business you are in, there are few certainties in the future.
Continual change. Greater competitive pressure. More to deliver in less time
with smaller budgets. There are only two options.
a) Work harder. b) Or act and think differently. This webinar and my new book
is about Option B.
MALCOLM GALLAGHER BV-TV INTERVIEW
BV-TV’s Malcolm Gallagher talks to Paul about his new book
Connecting with Clients.
HOW TO FEEDFORWARD, AND NEVER FEEDBACK
An interview on Real Leaders with Paul Cowan | May 2, 2021
AVOIDING CLIENT-AGENCY BREAKDOWN: ALWAYS FEEDFORWARD, NEVER FEEDBACK
An interview on MultiBriefs with Paul Cowan | May 14, 2021
