Client management
The Working Alliance
(aka) the 60-Second Relationship Check. This is from the world of psychotherapy, but you don’t need to be a psychotherapist to use this with your
24 March 2021
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Category: Client management
Client management
Optimism Bias
How to Feel Good and Make Poor Decisions “The next presentation will turn it around.” “We have hired a new Creative Director the appointment will
22 March 2021
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Client management
The Everyday Opportunity to Miscommunicate With Your Colleagues and Clients I struggled for an hour writing an email yesterday. Although the result wasn’t as eloquent
18 March 2021
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