Tag: # Rapport

Relationships

Training Your Clients

And Possibly Your Partner The author Amy Sutherland wanted to improve her relationship by improving her husband.1  Ignoring a library of advice books, she nagged

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Client management

Optimism Bias

How to Feel Good and Make Poor Decisions “The next presentation will turn it around.” “We have hired a new Creative Director the appointment will

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Client management

Problem A & Problem B

Why agencies get “Hired for the work and fired for the relationship”. And the real reason that Emma and Jason are in couples counselling. Once

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