Communication
Bullshit
The Fastest Way to Undermine Your Relationships Ninety-nine per cent of client-facing people who work in agencies want to appear confident, knowledgeable, bright and in
23 March 2021
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Tag: # Criticism
Client management
Optimism Bias
How to Feel Good and Make Poor Decisions “The next presentation will turn it around.” “We have hired a new Creative Director the appointment will
22 March 2021
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Communication
Exit Interview Your Clients
It’s Never Too Late to Get Feedback When you leave a company for another job, you will probably be invited to an exit interview. If
19 March 2021
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