Communication Bullshit The Fastest Way to Undermine Your Relationships Ninety-nine per cent of client-facing people who work in agencies want to appear confident, knowledgeable, bright and in Read More » 23 March 2021 No Comments
Client management Optimism Bias How to Feel Good and Make Poor Decisions “The next presentation will turn it around.” “We have hired a new Creative Director the appointment will Read More » 22 March 2021 No Comments
Communication Exit Interview Your Clients It’s Never Too Late to Get Feedback When you leave a company for another job, you will probably be invited to an exit interview. If Read More » 19 March 2021 No Comments