Psychology
Tzur nstink, shitak khosink.
Let’s sit crooked, but talk straight. I like this Armenian proverb. It appeals to me because it proposes the reverse of what normally happens in
26 March 2021
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Tag: # Behaviour
Client management
The Working Alliance
(aka) the 60-Second Relationship Check. This is from the world of psychotherapy, but you don’t need to be a psychotherapist to use this with your
24 March 2021
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Communication
Bullshit
The Fastest Way to Undermine Your Relationships Ninety-nine per cent of client-facing people who work in agencies want to appear confident, knowledgeable, bright and in
23 March 2021
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